Terms & Conditions

All purchases are covered by the Fair Trading Act and Consumers Guarantees Act.

All prices are shown in NZD and are inclusive of NZ GST Levies

Freight is charged on top of the purchase price of the item and is clearly stated in the shopping cart.

Any promotional item in the way of free or discounted price is while stocks last, and we will endeavour to remove these promotions as soon as sold out.

All items are couriered via Toll and will be packaged with care - items are tracked and traced.



East Coast Soundz and Auto Electrix is committed to customer satisfaction - if you are unhappy with your order please make sure you phone us 06 650 1777 or email us karen@eastcoastsoundz.co.nz as soon as possible.

We can exchange or refund your item for its full purchase price (excluding delivery)  if it is in all original packaging and within 30 days of the purchase.  When we have received the returned item we will check it to make sure it is in its original packaging, with original brochures and accessories included and then contact you to confirm we have received it and to confirm the exchange /refund.

If the item is to be exchanged for another then a delivery charge will be incurred before being shipped out.

If there are any questions regarding this process please contact us - we are available Monday to Friday 8am-5pm.


Refund Address:
East Coast Soundz and Auto Electrix Ltd
2 Dunlop Road


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